CORP – Network Engineer IV JobPlano, TX
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Why You'll Love This Job
Did you ever want to work in aviation but didn’t know how to break into the industry? Do you like working in a fast-paced environment around some of the most incredible professionals in the industry? Did you ever wish that you could work for a company where you could grow your career? If so, Atlantic Aviation just may be the employer for you!
Headquartered in Plano, Texas, Atlantic Aviation welcomes customers at more than 100 fixed base operator (FBO) locations – from the Hawaiian Islands to Caribbean islands and all points in between throughout the US. We offer a wide range of aircraft ground handling and flight hospitality services, including fueling and line services, hangar and ramp storage, modern executive terminals for passengers and crews, and much more. We are firmly committed to diversity, equity, and inclusion throughout our network and aspire to be the employer of choice in our dynamic segment of aviation. We invest in enhancements to our safety, service, technology, and strategic infrastructure in order to provide more choices, improved experiences, and better value for customers. Atlantic Aviation intends to lead the way to a more sustainable future for business and general aviation. Atlantic Aviation is “local everywhere” - providing a safe, friendly, and familiar experience across North America. To learn more about Atlantic Aviation or to make a reservation at any of our 100+ FBOs, visit AtlanticAviation.com.
The Network Engineer IV is responsible for supporting all Atlantic Locations and understanding the IT needs of the bases. As a part of the Network team, this is responsible for all aspects of the network including planning, design, and maintenance of corporate data systems and will report to the Systems and Network Operations Manager. The Network Engineer is considered a Tier III support technician and will be called upon by Tier I and II techs for guidance. The Tier III technicians are the senior technicians within the IT Department; they lead, train, and set the example for the Tier I and II technicians. Tier III technicians are expected to execute job responsibilities in a timely fashion with little guidance and input from management.
Headquartered in Plano, Texas, Atlantic Aviation welcomes customers at more than 100 fixed base operator (FBO) locations – from the Hawaiian Islands to Caribbean islands and all points in between throughout the US. We offer a wide range of aircraft ground handling and flight hospitality services, including fueling and line services, hangar and ramp storage, modern executive terminals for passengers and crews, and much more. We are firmly committed to diversity, equity, and inclusion throughout our network and aspire to be the employer of choice in our dynamic segment of aviation. We invest in enhancements to our safety, service, technology, and strategic infrastructure in order to provide more choices, improved experiences, and better value for customers. Atlantic Aviation intends to lead the way to a more sustainable future for business and general aviation. Atlantic Aviation is “local everywhere” - providing a safe, friendly, and familiar experience across North America. To learn more about Atlantic Aviation or to make a reservation at any of our 100+ FBOs, visit AtlanticAviation.com.
The Network Engineer IV is responsible for supporting all Atlantic Locations and understanding the IT needs of the bases. As a part of the Network team, this is responsible for all aspects of the network including planning, design, and maintenance of corporate data systems and will report to the Systems and Network Operations Manager. The Network Engineer is considered a Tier III support technician and will be called upon by Tier I and II techs for guidance. The Tier III technicians are the senior technicians within the IT Department; they lead, train, and set the example for the Tier I and II technicians. Tier III technicians are expected to execute job responsibilities in a timely fashion with little guidance and input from management.
Responsibilities
General Responsibilities
- Strong working knowledge of FBO operations, customer service principles and the Atlantic Aviation service philosophy
- Foster and maintain professional work relationships with operational leaders and co-workers
- Customer service and support of all Tier 1, 2 and 3 Information Technology functions
- Attention to Safety, Standards, and Security when conducting tasks
- Adhere to the principles of the “Atlantic Attitude” as all times
- Compliance with all Company policies and procedures
- Able to effectively troubleshoot problems and clearly understand how to either solve or who to escalate the problem to
Skills & Qualifications
EDUCATION AND QUALIFICATIONS
REQUIRED
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REQUIRED
- Technical Proficiency with the following vendor technologies:
- Palo Alto Networks (Basic configuration and troubleshooting, Global Protect Remote Access)
- Cisco Meraki (MX, MS, and MR series)
- Technical Skills
- Proficient knowledge of Enterprise LANs and WANs
- Experience with switched Ethernets, VLANs, layer three switching, and dynamic routing (EIGRP, OSPF, RIP, BGP)
- +SNMP Network Management platforms / interoperability
- Understanding of SIP technologies and the network’s effect on their performance
- Familiarity with MPLS, Wireless, Radio Point-to-Point, and Ethernet
- Comprehensive knowledge of network packets including the ability to analyze and debug layers 1‐7
- Extensive experience of multi‐layer switches and routers
- Extensive experience of firewall, VPN operation, and troubleshoot Cisco/ASA/Palo Alto firewalls.
- Experience with administering and troubleshooting Wireless products and access points